Result description
A last-mile delivery service using e-cargo bikes from a micro-consolidation centre in a central location in the city. The solution is suited to neighbourhoods, where traffic restrictions mean cars and trucks can only make deliveries in the morning and night, whereas cycle delivery is possible throughout the day.
GrowSmarter facilitated the launch of a last-mile delivery service in the old town of Barcelona. Temporary premises for the micro-consolidation centre, charging infrastructure for the e-bikes, and permits for operation in the old town was all secured in order to launch. On- bike sensors were used to assist with routing, and monitoring of the service and environmental conditions along the routes.
This solution offers emission-free deliveries in parts of cities where it is most needed, such as historical centers and areas with high traffic volumes.
Lessons learnt
Last-mile delivery is an emerging market segment which with creative support from the city administration could be rolled out more widely. Support would include designating entire zones within densely populated areas of the city as only accessible for e-bike delivery; monitoring non-compliance; and – in this case – identifying premises for the micro-consolidation centre and agreeing a tenancy arrangement to enable implementation.
The main challenges are related to identifying a suitable location for the service, agreeing the terms of operation, and ensuring a suitable installation of the sensor units on the bikes were. It is important to reach a trade-off between robustness, safety and functionality.
Upscaling & replication potential
This measure can be adapted and replicated in most European cities. Cities need flexible spaces that emerging businesses can use as premises. Delivery volumes play an important role, therefore contracts with logistics companies are necessary to upscale the solution. Regulation from the municipal side can be a strong driver; for example, last-mile deliveries in city centres could be required to be only by bike.
Addressing target audiences and expressing needs
- We are sharing our knowledge
- Others/ No specific audience
- Other Actors who can help us fulfil our market potential
- Private Investors
Result submitted to Horizon Results Platform by FUNDACIO PRIVADA I2CAT, INTERNET I INNOVACIO DIGITAL A CATALUNYA

