Recommendations included actions to improve affordability and ticket flexibility, safety and security and facilities around stations, rolling stock comfort and trip planning tools. More costly recommendations included improving reliability, frequency and first and last mile travel experience. An impact assessment based on a 10% improvement in a quantifiable subset of these recommendations found scope for extensive benefits with an estimated 25-37% demand uplifts where all identified improvements were implemented. Uplifts were lowest for light rail and highest for longer distance rail. A lower cost scenario found uplifts of 9-12%. Whilst uplifts are driven by fare and GJT changes, our findings suggest role for improvements in ‘softer’ factors such as crowding, vehicle cleanliness, station environment and first/ last mile experience.