The ASSIST framework is based on a socio-economic cost-benefit analysis for analysing the impact of investments and activities in domains of public interest. It stands out in that it 1) allows identifying and addressing stakeholders that loose through an innovation being put in place and thus may become strong veto players, 2) allows monitoring of the actual and prospective development of an innovation over time, 3) includes non-financial / intangible factors that in many cases have a major impact on the behaviour of a stakeholder, and 4) provides probabilistic methods for achieving rigorous results from data of varying quality. The tool’s assessment process follows three steps:

1.Service assessment model setup (the service change is analysed to identify the key components like applicable governance and the reimbursement model, stakeholders and the financial impacts (costs and benefits on the stakeholders).

2.Data collection and monetization

3.Calculation of performance measure